8×8 Recognized as Best Performing Vendor 2024 by DANA Indonesia

8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that it had been honored as one of the Best Performing Vendors 2024 by DANA Indonesia, one of the largest and most influential digital wallet providers in Indonesia. Recognized for the second time, this award highlights 8×8’s commitment to delivering reliable, secure, and efficient communication and engagement solutions that drive business success.

Serving over 135 millions users, DANA Indonesia relies on 8×8 SMS APIs to power critical transactional notifications and one-time passwords (OTPs), providing secure and seamless user experiences. The award highlights 8×8’s role in enabling businesses to strengthen trust and engagement with their customers through modern communication technologies.

8×8 CPaaS APIs, a core component of the 8×8 Platform for CX, empowers businesses to address key use cases like authentication and fraud prevention, marketing and communications, customer support, and operations. With omnichannel messaging — including SMS, messaging apps, voice, and video interaction — the communication APIs serve as a key enabler of business communications and customer experience in an ever-evolving digital transformation.

“This recognition as the Best Performing Vendor by DANA Indonesia is a testament to our shared commitment to innovation and excellence,” said Sylvain Chaperon, Director of Operations and Support, CPaaS at 8×8, Inc. “Our collaboration showcases how tailored communication solutions can enhance customer experiences while meeting the highest standards of security and reliability. We are proud to play a role in DANA’s success story and look forward to further achievements.”

8×8 CPaaS also possesses an extended suite of features and support designed to meet the dynamic needs of enterprises. With teams in nine countries, including a strong presence in Southeast Asia, 8×8 delivers 24/7 local support and market-specific expertise. Intelligent routing makes sure that messages are delivered via the most cost-effective messaging channels, optimizing both deliverability and cost. To further enhance performance and compliance, 8×8 operates data centers in Asia, Indonesia, Europe, and the US, minimizing latency while adhering to local regulations. With direct connections to over 130 mobile network operators in 190 countries, 8×8 ensures dependable communication with multiple fallback options for uninterrupted service.

About 8×8 Inc.

8×8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience—combining Contact Center, Unified Communication, and CPaaS APIs. The 8×8^® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8×8.com, or follow 8×8 on LinkedIn, X, and Facebook.

8×8® is a trademark of 8×8, Inc.

8×8, Inc. Contacts

Media: PR@8×8.com

Investor Relations: Investor.relations@8×8.com